FREQUENTLY ASKED QUESTIONS

Understand the product, trial, and subscription before you begin.

Clear expectations create a better trial experience. These answers explain what Checkmate does, what it does not promise, and how the planned customer flow works.

PRODUCT
What is Checkmate v4.2.20?+

Checkmate is an AI-assisted market-analysis and decision-support interface designed for supported Pocket Option workflows.

Does Checkmate guarantee winning trades?+

No. Trading involves risk, signals can be wrong, and Checkmate cannot guarantee profitable outcomes.

Does Checkmate always display BUY or SELL?+

No. Checkmate can display WAIT when the configured conditions do not meet the required threshold.

TRIAL
How long is the trial?+

The planned trial lasts 24 hours from server-confirmed activation.

Can the trial be used with a live account?+

No. The trial is intended only for the supported Pocket Option demo-account workflow.

What happens after the trial expires?+

Licensed functionality locks until a valid monthly subscription is activated. The installation should not delete or damage itself.

ACCOUNTS AND BILLING
Do I need a Checkmate Hub account?+

Yes. The production download, trial activation, Academy progress, and subscription management will use Checkmate Hub.

Which plans will be available?+

The proposed launch structure includes Starter, Professional, and Elite monthly plans.

Can I manage billing online?+

Yes. Billing and cancellation controls are planned for Checkmate Hub after Stripe integration.